A free, no-obligation visit

A first conversation, in your living room — or in one of ours.

About 60 to 90 minutes. A Skilled Nurse and a Care Director walk through, listen, and leave you with a written care plan in plain language. Nothing to sign that day. No follow-up calls unless you ask.

Free 60–90 minutes No obligation Same-day calls before 4 PM Skilled Nurse on every visit
What to expect

Four small steps, nothing to sign.

Most families finish in a week
i.

Confirmation call

Within an hour of your request, a Care Director calls back. Real human, no script. We confirm a time that's gentle on the household.

ii.

The visit

A Skilled Nurse and the Care Director arrive together. We walk the rooms, sit at the table, listen. Family members can join in person or by phone.

iii.

The written plan

Within 48 hours we send a plan in plain language — care needs, hours, options for the home or our apartments, and three honest pricing paths.

iv.

Your decision

No follow-up calls unless you ask. The plan is yours to keep, share with a doctor, sit with for a week — with us, with someone else, or with no one at all.

Request a visit

Eight short questions. Takes about ninety seconds.

By submitting, you agree to one phone call from a Care Director. That's it. No marketing, no automated emails.
Got it

The light is on. We'll call shortly.

Thank you. Your request is in front of the Care Director on duty. If you don't hear from us within an hour during business hours, please call (989) 555-0142 — a real person, every time.

Who comes to your home

Two people. Together. Always.

An assessment is a clinical visit and a human conversation. We bring one of each. They arrive together, leave together, and write the plan together — so the medicine and the music both make it onto the page.

i.
Skilled Nurse

Reviews medications, mobility, hydration, skin, sleep. Asks about diagnoses you may not have written down. Listens for what's missing.

ii.
Care Director

Listens to the family. Asks about routines, the morning paper, the cat, the grandchildren. Drafts the schedule and pricing options that fit.

EH
Your assessment team
A nurse & a director
  • Always W-2 employees of Ever Harbor — never a contractor
  • Background-checked, bonded, insured, HIPAA-trained
  • The Skilled Nurse holds a current Michigan license
  • The Care Director has at least seven years in home health
  • Both can speak with your physician same-day, with your consent
A clipboard, an extra pair of slippers, no checklist, no hard sell — and a sense of when to be quiet.
What you walk away with

Four things, on paper.

Sent within 48 hours
i.

A written care plan

Built around the life that's already there. Medical needs in plain language, daily routines, family preferences, the small things that matter.

ii.

Three honest paths

Companion, Skilled Nursing, and continuous care — with hours, weekly cost ranges, and what's covered by long-term-care insurance.

iii.

A schedule, if you want one

Caregiver names, shift patterns, and an honest start date. We won't promise a Friday we can't keep.

iv.

A second opinion, free

Bring the plan to your physician or another agency. We'll join the call to clarify, no charge, no commitment.

Before you book

The questions everyone asks first.

Don't see yours? Call (989) 555-0142, any hour. A Care Director answers — never a menu.

How quickly can the assessment happen?
For most families, within 4–7 days from the first call. Urgent cases (post-hospital discharge, a fall, a sudden change at home) we can usually fit within 48 hours, sometimes the same day.
Who shows up?
A Skilled Nurse and a Care Director — together. The nurse handles the clinical review; the director handles the conversation. Both stay for the whole visit.
What does it cost?
Nothing. The visit is free. The written plan is free. The second-opinion call to your physician is free. There is no hidden first-month, no consultation fee, no card on file.
Do I have to commit to anything?
No. The plan is yours to keep. You can choose us, choose another agency, or choose to wait. We will not call again unless you ask us to.
Will I get pressured during the visit?
It would be a deeply unusual visit if you did. Our Care Directors are paid on tenure, not enrollment. We don't have weekly close goals. The visit ends when your questions are answered.
What if my parent doesn't want to be there?
Most don't, at first. We're patient. We can do a phone consult with you alone, send the written plan, and wait until your loved one is ready to meet us. Many families do exactly this.
Can the visit happen in your apartments instead?
Yes. If you're considering one of our senior apartments, we'll meet you in the model unit, walk the building, and write the plan around the floor plan you'd actually live in.
What if we already have a plan from another agency?
Bring it. We'll review it side-by-side with you and tell you, honestly, where it's strong and where it's thin. If they're a better fit than we are, we'll say so.
Or, the short way

One call. One real person.

Care directors answer 24 hours a day, never a menu. Most calls are returned within ten minutes — including the ones at three in the morning.